Recent Water Damage Posts

April Showers bring May Flowers

4/30/2019 (Permalink)

April showers help to bring us the most vibrant May flowers and we are so happy with this change of season.

However, when April showers are more like torrential, relentless downpours we could face a flooded basement and other water damage causing costly repairs. Flooding generally occurs in the springtime as the result of heavy rains that cannot be adequately absorbed by the still thawing earth. Particularly formidable are the flash floods resulting from thunderstorms, swiftly melting snow and ice jams in creeks. Consider if more than one of these circumstances happens at the same time, you have the potential for a catastrophe with flooding waters and raging mudslides.

Homeowners you can take some simple precautions to secure your property and keep your possessions safe.

ElevateKeep your furnace, water heater, electrical panels above predicted water levels to protect yourself from costly home replacements.

Install check valvesThese valves close to prevent the backward flow of liquid and prevent water from backing up into the drains in your home.

Build barriers: Use sandbags to create flood walls to prevent or reduce flow of water into your home.

Waterproof the basementUse a waterproofing compound to seal the walls of your basement.

Clean: Clean gutters, drains and downspouts for proper water flow.

Purchase flood insurance: Most standard homeowners' and business insurance policies unfortunately do no cover flood damage. In the event of a flood, you would be responsible for covering the full cost of repairs and replacing items damaged.

We provide emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

Count on SERVPRO for Cleanup

4/30/2019 (Permalink)

Have you checked under your kitchen or bathroom sink lately? Most people store a variety of cleaners, sponges, and miscellaneous clutter under the sink. It is out of the way, out of sight, but still handy. However, the team at SERVPRO of East Monroe County knows that this can hide potential problems.

Leaks from pipes under the sink are often the source of water damage. The jumble of cleaning solutions, garbage containers, and hair, bath and shower products conceals drops of water and excess amounts of condensation, signs that your under-sink pipes are leaking. 
 
It is a good idea to completely remove everything in the area under your sink every few months. Then carefully inspect the bottom and sides of the cupboard for signs of warping or staining. If you do notice excess moisture, get the pipes checked right away. 
 
Drip by drip, the leak can cause major damage over time to the floor in your bathroom or kitchen, and the ceiling of the room below. It warps the linoleum and weakens the tile setting and causes ceilings and floors to deteriorate. It ruins your possessions and appliances. The excess water damages everything in its path. 
 
When you notice signs of water leaking, call in the restoration experts at SERVPRO to handle cleanup. We have years of experience returning your bathroom, kitchen or other room to its original condition. In fact, our customers often say it feels  "Like it never even happened.” We are proud of the fact that we focus on restoration, using replacement only when necessary. 
 
The Institute of Inspection Cleaning and Restoration Certification IICRC, which sets industry standards, certifies our SERVPRO team. We receive specialized training in a range of services, including microbial remediation, drying techniques, and water damage restoration. We use state-of-the-art air movers and dehumidifiers, and the most advanced cleaning, sanitizing and deodorizing agents. 

Give us a call today for any water damage you may have! 585-641-0040

Sensing Water in your Home that you Can't See

12/3/2018 (Permalink)

Even small water damages have the potential to cause serious structural and indoor  air quality  issues  over time.

The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO of South-East Monroe County has the equipment, training and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform. SERVPRO® of Victor/Canandaigua will answer your call with fast action and a full arsenal of drying equipment. Here are a few of the tools used by your local SERVPRO® Franchise Professionals.

  • Moisture Sensors are used to detect moisture in carpets, baseboards and Moisture Meters (pictured) are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPRO® Franchise Professionals to monitor the drying process.
  • Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO® of Victor/Canandaigua can calculate and create an environment most conclusive to drying.
  • When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.
  • Ultra-Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach
  • Thermal Foggers (pictured) dispense solvent-based produces by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor­ causing particles.

What is the bottom line? SERVPRO® of South-East Monroe County (585-641-0040) has the training and equipment to help make it "Like it never even happened."

When you have a water damage, let the experts handle it!

11/1/2018 (Permalink)

At one time or another, as a homeowner or renter, we have all had a disaster.  Sometimes it’s an easy clean-up and sometimes we know that we are in over our heads.  Many times though, homeowners have a water damage and with a little elbow grease, a shop vac and some towels they try to mitigate the damage themselves.  Unfortunately, some time later they end up calling the experts for more costly repairs due to damaged materials from improperly drying their home and even mold.  Here are some facts about water damage.

  • It is 1,200 times easier to remove water than to evaporate it? That’s why proper extraction of standing water is key to the dry out of a structure.  Many times shop vacs are unable to do a sufficient job quick enough.
  • Drywall exposed to water can wick up the wall at a rate of one inch per hour for the first 24 hours. If left for a few days while you are out of town it can wick all of the way up the wall to the seam at 4 ft.
  • The insulation in your walls will wick water from the drywall as well. Without proper weep holes drilled to allow air flow you walls may seem dry, but you have insulation still festering with moisture and eventually mold.  Insulation also loses its R-Value (its ability to insulate properly) when it is wet.
  • Improperly dried drywall becomes brittle and weak causing it to break apart very easily. Interestingly it seem that drywall that is dried properly can actually become stronger which was discovered by water restoration companies that used what they call “flood rooms” for training.  Each week the rooms are flooded and used for training proper dry out techniques.  They found after about five “floods” the drywall had to be replaced because it would no longer allow water to wick up the walls.
  • Mold will start growing immediately after spores are attached to an item and it has food and moisture. It can easily grow within 24 to 48 hours and will colonize in 1-12 days. 
  • Mold releases its spores when it is disturbed, so without proper removal you can spread it throughout your home trying to get rid of it.

These are just a few reasons you should entrust your water damage to the experts at SERVPRO of South East Monroe County and save yourself the time, money and sanity of having to restore your home more than once despite just one single water damage.

Water Damaged Contents in Rochester NY

11/1/2018 (Permalink)

Water damage to your contents can occur when your Rochester home experiences a water damage event.

Water damage can occur in your home due to many issues; a roof leak, pipe break, dishwasher overflow, and more. We often think about our home as the walls, floors, and how those can be affected and damaged from water. But there's more to water damage than just the walls and floors.

One area that can be overlooked is contents such as your sentimental treasures, family heirlooms, or that special piece of autographed sports memorabilia you waited in line for hours to get signed. So when water pours through your ceiling, soaking your favorite chair, it can be really upsetting. SERVPRO® of South East Monroe County's team of trained professionals is able to clean and restore your contents to preloss condition, helping to make it “Like it never even happened.”

SERVPRO® of South East Monroe County is Here To Help® when disaster strikes your home. SERVPRO has been helping clients get through disasters since 1979. We are ready 24/7, 365, so call us at 585-641-0040 today!

Summer Storms Heading Your Way?

9/11/2018 (Permalink)

Summer storms can be beautiful to watch but also very dangerous to your home and office. In order to stay safe, please follow these and other safety tips for your home.

Before the Storm

  • Have an emergency supply kit on hand
  • Develop a communication plan with all members of your family
  • Unplug electrical equipment
  • Secure outdoor objects that could cause damage if they are thrown
  • Stay inside a building or hard top vehicle
  • Secure windows and doors

During the Storm

  • Use a battery operated radio for updates and alerts
  • Avoid contact with corded phones
  • Avoid contact with electrical equipment
  • Avoid contact with water
  • Stay away from windows and doors

After the Storm               

  • Do not touch any downed wires
  • Do not drive through a flooded roadway
  • Stay away from storm damaged areas

Keep you and your family safe through a storm. When in doubt, stay away from anything that may look suspicious.

When disaster does strike, call SERVPRO of South East Monroe County to help make it "Like it never even happened." (585) 641-0040

Severe Flooding Tips

4/13/2018 (Permalink)

Since SERVPRO supports the American Red Cross we love sharing their tips when it comes to flooding occasions. 

Check out www.redcross.org for more information!

 FLOODING Heavy rains could fill rivers and streams, bringing flooding to the area. If your neighborhood is threatened with the possibility of flooding, here are some things you should do:

1. Be prepared to evacuate at a moment’s notice. When a flood or flash flood warning is issued for your area, head for higher ground and stay there.

2.Stay away from floodwaters.

3. If you come upon a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.

4. Keep children out of the water.

5. Be especially cautious at night when it is harder to recognize flood danger.

 

DOWNLOAD EMERGENCY People should download the free Red Cross Emergency App to receive emergency alerts and information about what to do in case of tornadoes, flooding and other disasters, as well as locations of shelters. The App also includes emergency first aid information and a Family Safe feature which allows people to instantly see if loved ones are okay. The free Emergency App is available in app stores by searching for the American Red Cross or going to redcross.org/apps.

Prevent Basement Flooding

4/13/2018 (Permalink)

April showers bring May flowers! The spring time can be a very moist season. This week for example, has a large amount of rain predicted in the forecast. Forecasters have even issued a flash flooding storm watch lasting several days.

All of this rain may have you thinking about ways you can prevent basement flooding this spring. Whether you have a finished or unfinished basement area, a flooded basement can be very stressful.

Take the following steps to prevent a flooded basement:

  • Keep gutters and downspouts free from any debris. Clear out any leaves, gravel or anything else that may have formed a blockade in your gutters and downspouts.
  • Make sure downspouts face away from your home. If the ground around your downspout has a slant, make sure that when the downspout empties the water is not going to flow back towards your home.
  • Fill cracks in the foundation with an epoxy.
  • Check your sump pump. Make sure the area is cleared from debris and that your pump is in good working order. You may want to have a back up sump pump or an alternative electrical source for the sump pump incase the power goes out.
  • Examine sewer systems and septic tanks.
  • Install window wells on any windows that lead to a lower level. Check the window to make sure it is water tight.
  • Check over your homeowner’s insurance policy to make sure you have the correct coverage. We often find that homeowners do not have a sump pump rider on their policy; therefore there is no coverage when a sump pump fails.

It is important to take the right precautions. Completing these steps will not be full proof to preventing water damage. However, it will minimize the risks.

Faster To Any Water Damage Event

11/28/2017 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of South-East Monroe County provide emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of South-East Monroe County arrive quickly and start the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 –585-641-0040

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Water Restoration Process

10/31/2017 (Permalink)

Within four hours of loss notification, SERVPRO of South East Monroe County will be on-site to help ensure a water damage is handled properly by completing the following steps:

Inspection: SERVPRO of South East Monroe County will inspect affected areas of your home to determine the extent of damage. We will also review the inspection with you and answer any questions you might have. 

Emergency Services: Next, SERVPRO of South East Monroe County will take immediate steps to protect your home and personal belongings from further damage by extracting excess water and preparing your home for drying.

Monitoring: To ensure your home and personal belongings are dried to appropriate industry standards, SERVPRO of South East Monroe County will monitor the drying process. Written monitoring reports will document the drying process.  The results will be consistently communicated to you throughout the drying process. 

Restoration Services: SERVPRO of South East Monroe County will repair structured materials, reinstall carpets and clean affected areas of your property and belongings. A final walk though of the job site will be conducted with you to ensure your property was returned to preloss condition when possible. 

Call SERVPRO of South East Monroe County Today!! (585) 641-0040

What should I do if my home has water damage?

10/31/2017 (Permalink)

There are some simple steps you can take until help arrives: 

  • If the source of the water is still leaking, identify the source and stop it if you can.
  • If the water is coming from a burst or leaking pipe, turn off the water at its source. 
  • If the water is coming through the roof or broken window, try to cover them to prevent further damage.
  • Move wet items to drier areas.
  • Place aluminum foil coasters or wood blocks between furniture legs and wet carpeting.
  • Save damaged items and any parts you may need to replace - your claim representative may want to inspect them.
  • Do not use electrical equipment or appliances while standing on wet carpets or floors.
  • To document the damage, make a list of the temporary repairs you make and take photographs.
  • Make sure to save your receipts.

Call SERVPRO of South East Monroe County Today!! (585) 641-0040

The Science of Drying

9/7/2017 (Permalink)

What is the Science of Drying? 

The knowledge  of  psychrometrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO® of N.E. & S.E. Monroe County are trained in the science of drying and follow strict industry-approved standards to help lower the chances  of any secondary damages.

The collage photo attached, shows our floor drying system which aids in drying hardwood floors instead of removing them.  We also have two photo's showing our "tent" drying system.  This way we create a drying chamber over the floor to keep that warm air in, and pull out as much moisture as possible.

If it wasn't for our knowledge and expertice, this ceiling and floor would've been lost from the damage above.