Recent Posts

April Showers bring May Flowers

4/30/2019 (Permalink)

April showers help to bring us the most vibrant May flowers and we are so happy with this change of season.

However, when April showers are more like torrential, relentless downpours we could face a flooded basement and other water damage causing costly repairs. Flooding generally occurs in the springtime as the result of heavy rains that cannot be adequately absorbed by the still thawing earth. Particularly formidable are the flash floods resulting from thunderstorms, swiftly melting snow and ice jams in creeks. Consider if more than one of these circumstances happens at the same time, you have the potential for a catastrophe with flooding waters and raging mudslides.

Homeowners you can take some simple precautions to secure your property and keep your possessions safe.

ElevateKeep your furnace, water heater, electrical panels above predicted water levels to protect yourself from costly home replacements.

Install check valvesThese valves close to prevent the backward flow of liquid and prevent water from backing up into the drains in your home.

Build barriers: Use sandbags to create flood walls to prevent or reduce flow of water into your home.

Waterproof the basementUse a waterproofing compound to seal the walls of your basement.

Clean: Clean gutters, drains and downspouts for proper water flow.

Purchase flood insurance: Most standard homeowners' and business insurance policies unfortunately do no cover flood damage. In the event of a flood, you would be responsible for covering the full cost of repairs and replacing items damaged.

We provide emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

Deodorizing After a Fire Damage

4/30/2019 (Permalink)

Things You Should Know

One of the biggest problem after an incidence of fire is the lingering, foul, burnt odor. If the odor is not remedied professionally, it can stay on your property for a long time making it almost impossible to stay there.

Thankfully, professionals can help you get rid of this odor after fire damage to your Lenexa home. The odor after an incidence of fire is a mix of chemical and natural odors due to the burning of wood, plastic, and other building material. Here at SERVPRO, we employ a multi-step process to eliminate odor and get your home smelling like home again- removing, and cleaning. Let's take a closer look at every step.

Removing 
One of the first things that SERVPRO technicians do while tackling an odor problem after a fire is removing the source of the odor. The source of odor after a fire damage can be burnt wood or other building materials. Our IICRC certified technicians dispose of the source in a safely and efficiently.

Cleaning  
The second step during the deodorizing process is cleaning. Smoke and soot residues can deposit on and even penetrate the various surfaces such as walls and ceilings. SERVPRO technicians clean different surfaces depending on the type of the surface and residue deposited on it.

Sealing 
Sealing is not required in most cases, but if the damage is extensive and the removal of the source is too expensive or impractical, it is the best option. Painting walls to seal in the odors is one such case.

We are here to help you in your hour of need. Call SERVPRO of East Monroe County today!

Count on SERVPRO for Cleanup

4/30/2019 (Permalink)

Have you checked under your kitchen or bathroom sink lately? Most people store a variety of cleaners, sponges, and miscellaneous clutter under the sink. It is out of the way, out of sight, but still handy. However, the team at SERVPRO of East Monroe County knows that this can hide potential problems.

Leaks from pipes under the sink are often the source of water damage. The jumble of cleaning solutions, garbage containers, and hair, bath and shower products conceals drops of water and excess amounts of condensation, signs that your under-sink pipes are leaking. 
 
It is a good idea to completely remove everything in the area under your sink every few months. Then carefully inspect the bottom and sides of the cupboard for signs of warping or staining. If you do notice excess moisture, get the pipes checked right away. 
 
Drip by drip, the leak can cause major damage over time to the floor in your bathroom or kitchen, and the ceiling of the room below. It warps the linoleum and weakens the tile setting and causes ceilings and floors to deteriorate. It ruins your possessions and appliances. The excess water damages everything in its path. 
 
When you notice signs of water leaking, call in the restoration experts at SERVPRO to handle cleanup. We have years of experience returning your bathroom, kitchen or other room to its original condition. In fact, our customers often say it feels  "Like it never even happened.” We are proud of the fact that we focus on restoration, using replacement only when necessary. 
 
The Institute of Inspection Cleaning and Restoration Certification IICRC, which sets industry standards, certifies our SERVPRO team. We receive specialized training in a range of services, including microbial remediation, drying techniques, and water damage restoration. We use state-of-the-art air movers and dehumidifiers, and the most advanced cleaning, sanitizing and deodorizing agents. 

Give us a call today for any water damage you may have! 585-641-0040

Understanding the P.A.S.S. Technique with Fire Extinguishers

4/30/2019 (Permalink)

A fire extinguisher is one of the most essential pieces of life-saving equipment in your commercial property. While your fire suppression system is excellent for your overall facility and alarms will ensure the safe evacuation of your employees or tenants, extinguishers provide a direct line of defense and allow for immediate response to manageable fires. However, there is a four-step process known as the P.A.S.S. technique.

1. Pull

The first step is to pull the pin from the extinguisher handle. The removal of this pin will allow the handle to be fully compressed, releasing the compressed air and chemical mixture to extinguish the flames.

2. Aim

A fire extinguisher will typically have a short, flexible, rubber hose attached to the nozzle and extending away from the handle. This will allow you to aim the compressed mixture at the fire. However, be sure to avoid contact with the discharge opening as the CO2 can damage your skin.

3. Squeeze

Squeezing the handle will release the extinguishing agent. Its mixture will come out quickly and somewhat powerfully, so be prepared and keep firm aim on the blaze.

4. Sweep

You will want to use a sweeping motion, focusing the extinguishing mixture on the base of the fire. Continue this process until the fire is out. After the fire is out, watch the are and ensure that there are no remaining embers. It is possible for a fire to reignite, causing more fire damage.

If you have any questions or concerns regarding the proper extinguisher technique, you can contact your local fire department or a fire remediation specialist in the East Monroe County Area! 

Do You Know What Mold is?

12/3/2018 (Permalink)

What is Mold?

Mold (or mould) is a term used to refer to fungi that grow in the form of multicellular thread-like structures called hyphae. Fungi that exist as single cells are called yeasts. Some molds and yeasts cause disease or food spoilage, others play an important role in biodegradation or in the production of various foods, beverages, antibiotics and enzymes.

Mold is also found in damp building materials where it often appears like stains and comes in a variety of colours. A must smell is an indication of microbial growth even when there is no visible growth. If mold is allowed to grow in homes or offices it can contribute to poor indoor air quality. Some molds such as the Dry Rot Fungus, Serpula lacrymans, are highly destructive. For more details about dry rot fungus read Occurrence and Significance of Dry Rot Fungus, Serpula lacrymans.

Mold growth requires moisture. The sources of moisture could be Washing, cooking, air humidifiers, condensation or leaks from plumbing or from the outside. Poor ventilation contributes to higher humidity levels and leads to condensation, which also allows mold growth.

Molds release small “spores” into the air. So, when mold grows indoors, the number of mold spores and fragments is usually higher indoors than it is outdoors. These spores are small enough that people can actually inhale them deep into the lungs. 

Add Duct Cleaning to Your House Cleaning List

12/3/2018 (Permalink)

Very often, when a fire or smoke damage occurs, the air ducts in your home can be affected. Here is some information on getting them cleaned from Home Advisor: The cost of cleaning your air ducts is determined by the size of your air duct system and the extent of contamination. On average, homeowners spend between $265 and $471, with $352 being the national average.

Did you know that cleaning your ducts and vents can help airflow and increase energy efficiency? According to the Environmental Protection Agency (EPA), keeping your air ducts and vents clear can increase energy efficiency and indoor air quality. While the cost to clean ducts and vents might sound high, the benefits to homeowners?especially those sensitive to allergens?is worth considering.

When looking to have your ducts cleaned, or any other part of your home, for any reason, give SERVPRO® of South-East Monroe County a call (585-641-0040)! We are here to help you make it "Like it never even happened."

Hurricane Season

12/3/2018 (Permalink)

SERVPRO of South-East Monroe County News And Updates

Floods are among the most frequent and costly natural disasters. Conditions that cause floods include heavy or steady rain for several hours or days that saturates the ground. Flash floods occur suddenly due to rapidly rising water along a stream or low-lying area.

Know the Difference
Flood/Flash Flood Watch—Flooding or flash flooding is possible in your area.
Flood/Flash Flood Warning—Flooding or flash flooding is already occurring or will occur soon in your area.

What to do:

Listen to area radio and television stations and a NOAA Weather Radio for possible flood warnings and reports of flooding in progress or other critical
information from the National Weather Service (NWS).
- Be prepared to evacuate at a moment’s notice.
- When a flood or flash flood warning is issued for your area, head for higher ground and stay there.
- Stay away from floodwaters. If you come upon a flowing stream where water is above your ankles, stop, turn around and go another way. Six inches of swiftly moving water can sweep you off of your feet.
- If you come upon a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.
- Keep children out of the water. They are curious and often lack judgment about running water or contaminated water.
- Be especially cautious at night when it is harder to recognize flood danger.
- Because standard homeowners insurance doesn’t cover flooding, it’s important to have protection from the floods associated with hurricanes, tropical storms, heavy rains and other conditions that impact the U.S. For more information on flood insurance, please visit the National Flood Insurance Program Web site at www.FloodSmart.gov.

via redcross.org

Sensing Water in your Home that you Can't See

12/3/2018 (Permalink)

Even small water damages have the potential to cause serious structural and indoor  air quality  issues  over time.

The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO of South-East Monroe County has the equipment, training and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform. SERVPRO® of Victor/Canandaigua will answer your call with fast action and a full arsenal of drying equipment. Here are a few of the tools used by your local SERVPRO® Franchise Professionals.

  • Moisture Sensors are used to detect moisture in carpets, baseboards and Moisture Meters (pictured) are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPRO® Franchise Professionals to monitor the drying process.
  • Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO® of Victor/Canandaigua can calculate and create an environment most conclusive to drying.
  • When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.
  • Ultra-Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach
  • Thermal Foggers (pictured) dispense solvent-based produces by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor­ causing particles.

What is the bottom line? SERVPRO® of South-East Monroe County (585-641-0040) has the training and equipment to help make it "Like it never even happened."

What to do Immediately After a House Fire

11/16/2018 (Permalink)

  1. Ask whether it is safe to enter the home. Do not enter if the fire authorities deem it unsafe. They may establish a safety zone, but never assume a room is safe, until it has been cleared to enter.
  2. Know who to call.
    1. Contact family members and let them know you are safe, and unharmed.
    2. Contact your insurance agent. They will be able to talk you through the necessary steps, including proper documentation and emergency lodging and living expenses (keep all of your receipts!) The insurance company may assist in securing a company to help with clean up options.
    3. You may request SERVPRO at this time for contents cleaning, restoration etc. Contact SERVPRO.
    4. Another call may be to your landlord if applicable, and to your local American Red Cross. SERVPRO is the preferred restoration partner to The American Red Cross.
  3. Secure the property to prevent possible looting. SERVPRO is available to assist with securing property/ Board Ups.
  4. If water hoses were used to exterminate the fire, drying your home is critical. It is best to call the professionals at SERVPRO to do water/ fire cleanups. Water can lead to mold damage if not dried properly. SERVPRO is an approved restoration contractor for many major insurance carriers and adheres to the highest standards in the restoration industry.
  5. Seek counseling if needed. Children and adults can feel a traumatic sense of loss, and may need help to avoid a lasting sense of sadness and disorientation after a house fire. Don’t be afraid to reach out for help. A house fire is a traumatic event and individuals need to be treated with respect and compassion by those close to the process of rebuilding.

For more information on contents and structural drying, extinguisher residue and soot removal call SERVPRO at (585) 641-0040

Three Common Reasons for House Fires in Your Rochester Home

11/16/2018 (Permalink)

If a fire starts in your home you may have as little as two minutes to escape. House fires can be devastating and the road to recovery is long and hard. Educating yourself on the leading causes for house fires and prevention is a step in the right direction to ensure that your family and home are safe.

Electrical Outlets

Many electrical fires in homes or businesses are caused by faulty electrical outlets, old wiring, outdated appliances or electrical cords that are frayed.

-If you live in an older home have an electrician complete an inspection. Standards and codes are constantly being revised and updated to ensure safety.

-Do not overload your circuits.

-Understand the difference between surge protectors and power strips. Both devices allow you to plug in multiple electronics, but only the surge protector will help protect your electronics from a power surge.

Kitchen Fires

Carelessness in the kitchen can lead to devastating house fires. The leading cause of kitchen fires is due to unattended cooking. It’s important to be alert to prevent cooking fires.

-Never leave pots or pans unattended on your stove.

-Keeping your stove an oven clean will prevent buildup of food splatter and grease that could later ignite when the stove or oven is turned on for cooking.

-Keep any items that could ignite away from your stove top

-Ensure that you have a fire extinguisher in your kitchen in case of emergency.

Dryers

Dryer vents are becoming a much bigger and more common safety problem. Over time, your dryer vent fills with lint that sneaks by your dryers filter. Fires can occur when the excess lint builds up in the dryer or exhaust duct.

-Clean out the dryer vent regularly.

-Clean the lint filter after EACH load of laundry that is dried.

-Clean underneath and behind your dryer to eliminate any lint that collects.